Q: If the ring doesn't fit, can it be returned?
A: YES you may return it within 30 days. If you request an exchange, you don't need a return authorization. You request a refund, call in advance and get a return authorization number. One exception: IF you have it laser engraved, it is not returnable.
Q: Is it real gold, or plated?
A: Hi Jennifer,
This is real 18k Gold plated tungsten.
Hope this helps! Thank you, TF
Q: Will this ring turn color on your skin?
A: No it will not turn you skin color. Our rings are made with nickle and not cobalt. Cobalt is what turns your finger green. No mater if you buy from us or someone else, please make sure it is Cobalt-Free. Hope this helps! TF
Q: Are the rings true to size? I mean a 10 is 10 or should I buy up/down a half size?
A: Hi Herman,
Yes, the ring are true to size. If you are a size 10, order the 10.
If you need anything else, please let us know. We are always here to help!
Q: will the gold color fade out?
A: The gold will not fade, tarnish or scratch. We guarantee it. Hope this helps!
Q: Is this ring to be worn by a man or woman or both?
A: This is both worn for a man and a woman. Hope this helps!
Q: Is the gold plating 14 or 18 k?
A: This ring is 18k - help this helps! Thank you, TF
Q: Is this ring real gold?
A: Yes, this is real 18k gold plated tungsten ring. Hope this helps! TF
Q: Will gold ever turn?
A: We offer a lifetime warranty on it ring that this ring will never turn, tarnish or scratch. Hope this helps! Thank you! TF
Q: Love your range !! Do you ship to Australia or do you have an agent here. ?
A: Thank you for the kind words. Yes, we ship many orders to Australia each day. Shipping is free and takes 2-4 weeks. We also offer express shipping that takes just 2-3 days. There are no duties or taxes. If you need anything else, we are always here to help! Thank you! or I should say, Cheers! TF
Q: Is the gold going to tarnish or scratch over time?
Is there a warranty?
A: The gold will not fade, tarnish or scratch. We guarantee it and there is a lifetime warranty on this ring. Hope this helps!
Q: How do I measure for his ring size?
A: Hi Jan, there are a few options. You can go to the local store to get sized, you can use our online sizing tool or if he does not want to do either - you can order his shoe size. His shoe size is going to be close, if not the same to his ring size. Hope this helps!
Q: How wide is this ring?
A: Hi CC
This ring is 8mm wide.
If you need anything else, please let us know.
Thank you! TF
Q: Is the ring true to size?
A: Hi Maria,
Yes, all the rings are true to size.
If you need anything else, please let us know!